Privacy policy | CD Keys Outlet

1. Introduction

We value your privacy and protect personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use and safeguard information when you visit our website or purchase digital products.

2. Data controller

Data controller: Jānis Dobenbergs, registration number 12048811370, Tālavas iela 19, Valmiera, LV-4201, Latvia. Email: info@cdkeys-outlet.eu.

3. Information we collect

Name and surname.
Email address and billing information.
Order, payment and purchased-product details.
Technical information such as IP address, browser and cookie-related data.

4. Cookies and analytics

CD Keys Outlet uses two types of cookies and similar technologies:

Strictly necessary cookies: provide the website's core functionality (e.g. the cart and session). These cookies load automatically.
Analytics cookies (Google Analytics): if you've given your consent by clicking "Accept" in the notice banner, we use Google Analytics (Google LLC) to gather anonymised statistics about site visits (e.g. visitor numbers and the most-viewed sections); this data may also be processed outside the European Union/EEA. This helps us improve the platform.

You can change your choice or withdraw consent at any time by clearing your browser's local storage or deleting your browser's cookies.

5. Legal bases

Performance of a contract: processing orders and delivering keys.
Legal obligation: accounting and tax requirements.
Consent: newsletters and non-essential cookies.
Legitimate interest: improving the website and preventing fraud.

6. How we use information

Delivering purchased license keys.
Providing customer support.
Managing order-related communication.
Meeting accounting, tax and legal obligations.
Protecting the website and payment process.

7. Sharing information

We do not sell personal data. Information is shared only with service providers necessary to operate the store, such as payment processors, hosting and IT providers, and public authorities where required by law.

8. Retention and security

We use reasonable technical and organizational measures to protect data. Transaction records are retained for the period required by Latvian accounting and tax law. Other data is retained only as long as necessary for the relevant purpose.

9. Your rights

Access and receive a copy of your data.
Correct inaccurate information.
Request deletion where legal obligations do not require retention.
Object to direct marketing.
Request data portability.

10. Complaints

Please contact us first at info@cdkeys-outlet.eu. You may also contact the Latvian Data State Inspectorate at info@dvi.gov.lv.

11. Contact

Privacy questions can be sent to info@cdkeys-outlet.eu.